This is what happens in a poisoned culture when doing the right things right are put on the back burner because of side issues. The right thing in the VA is to walk the talk for each and every veteran that served this country. Service to our veterans needing help is paramount. Paperwork, political posturing, suffocating bureaucracy, ineffective communications, and all the other challenges can be overcome by focusing on service and a ‘can-do’ attitude. There are alternatives. Activate them.
Any fool can make a great system fail. But people working together can make a poor system work. It is time to make the VA system work for our veterans.
The VA culture is terminal as it stands without senior adult leadership stepping up to the plate to lead by example and blowing away all the barriers in the way of providing award-winning service to our veterans as the #1 priority - with a sense of time is of the essence.
Talk is cheap! Enough talk.