Communicate - The First Step to Improvement
To build a high performance team you must make it safe for everyone to express what they really think. No games. No politics. No politically correct. No egos. Just honest and open communication. You are trying to be the best at what you do. Engage everyone and get the benefit of all the resources you are paying for!
HOW?
Communicate! Get the facts. Understand what exists and why. Determine what the people involved like and don't like. Find out what is frustrating and unacceptable. Leverage strengths and experiences. Evaluate the ramifications of change. Make informed decisions. Create a plan. Execute the plan!
WHY?
Everything exists for a reason. Conditions change. Needs change. Expectations change.
What was right for yesterday may no longer be right for tomorrow.
Don't just accept something. Challenge it. Challenges result in improvements!
ENGAGE NOW! ASK:
What do we need to do?
What's the specific goal?
What are the facts?
What's good? What's not?
How do you know? Measures?
What are the alternatives?
How can we work together?
What's our plan?
How do we execute the plan?
What will we measure?
How are we doing?
Answer the questions to make a difference.
Together anything is possible.
Let's start now.
